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Milli-Q® Water Purification
Services & Support


Your purification system is a sophisticated instrument that contains sensitive and complex technologies.

Get the best performance from your purification system from the people who designed and built it. We provide a range of services and service plans to meet the different needs of our customers. Our Milli-Q®-certified Field Service Engineers provide on-site professional support for the installation, validation, and maintenance of your individual and total water solutions. And now MyMilli-Q digital services can simplify system care and support your lab's maximum productivity.

Watch our video to discover Milli-Q® Services.
See how expert support can enhance performance and extend system lifetime.

Download: Milli-Q® Services Brochure

Support, Service & Sales

Need More Information?
To consult a lab water specialist for information or advice, to schedule a visit/demo/call, to receive a quote or for price inquiries.

Reach Technical Support
For technical or scientific assistance.

Contact Customer Service
For order/invoice information, product availability and account login assistance.

Milli-Q® Service Plans

Choose the service plan that best fits your needs. Three levels of coverage exist to satisfy your specific requirements. All plans include a full annual check up from a Milli-Q®-certified Field Service Engineer.

  • Milli-Q® Service Total Plan

  • Milli-Q® Service Advanced Plan

  • Milli-Q® Service Essential Plan
Choose Your Plan

Qualification & Validation

Do you work in a regulated environment?

Our Milli-Q® Service Pharma Plans are designed to facilitate your validation procedures. Plans cover all elements required for full system requalification to ensure you are fully compliant when audited.

Calibration, Verification & Suitability Tests

Discover how our calibration, verification and pharmacopeia suitability tests can:

  • Eliminate risk of deviation over time
  • Ensure the integrity of your work
  • Strengthen your quality assurance status


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Digital Services

Simplify system management, streamline audit preparations, and maximize lab productivity with MyMilli-Q online solutions.

  • Online contract management
  • MyMilli-Q Remote Care
  • Troubleshooting portal for Analyzer Hotlines

Additional Services

We offer a range of additional support services to meet your specific needs:

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Tank and loop sanitization flyer
* For more information on Milli-Q® tank and loop sanitization service, download the flyer. (Please note that this service is only available in the United States, Canada, United Kingdom, Ireland, France, Belgium, Luxembourg, Italy, Spain, Portugal, Germany, Austria, Denmark, Norway, Sweden and Finland.)
 
 
 
Milli-Q® Services for your water purification system

Expert Support

Milli-Q® Services for your water purification system

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HPLC Workflow Solutions - Mobile Phase

HPLC Workflow Solutions

Mobile Phase

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